Got a question?

We believe great partnerships start with transparency. Explore answers to the key questions clients ask before starting their content journey with us.

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What are common mistakes to avoid in content creation?

Using stock imagery, inconsistent branding, poor optimisation for platforms, and treating content as a one-off instead of part of an ongoing system.

Content Strategy
Does B Creative offer services besides photo and video?

Our core is photo and video. For larger, ongoing projects, we provide higher-level content marketing strategy to ensure the visual assets we create are used effectively.

Service
Content Strategy
Can you work to tight deadlines?

Yes. Standard turnaround is 14 days, but we can accommodate faster delivery for rush projects, like events, as fast as same day.

Service
Why is content important for businesses?

Quality content builds trust, sets visual standards, and ensures your business is seen. In a world of raising expectations, it ensures positive perception and credibility.

General
Service
Can you work with our in-house marketing team?

Absolutely. We enjoy collaborating with in-house teams to align visuals with your broader marketing strategy.

Service
Do you offer retainers or just one-off projects?

We offer both. Retainers are ideal for businesses who want consistent, predictable content each month, with agreed deliverables such as a set number of videos, photos, or shoots. For clients who need flexibility, we also offer rollover hour-based retainers – you can bank hours and use them as needed across projects. This ensures you always have a creative team on call, whether you need regular campaigns or occasional bursts of high-quality content.

Service
General
What is your process for working with new clients?

We run a streamlined onboarding process: gather your goals and branding assets, project brief prep, confirm details in a pre-production meeting, and share a call sheet before the shoot.

Service
How do you handle revisions and feedback?

We use Frame.io, a smart system allowing you to comment, draw, and approve directly on the content for fast, clear feedback. In large projects we always scope 3 rounds of revisions into the scope of work.

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Do you only work with businesses in Christchurch?

No. We operate across New Zealand, with no extra travel costs for Auckland and Christchurch projects. For other locations, we simply charge for travel time.

Service
General
How long does a typical project take from start to finish?

We guarantee a 14-day turnaround from shoot date to first deliverables. Revisions are quick and easy with our streamlined system.

Service
Do you offer any packages or discounts?

Yes, we offer a variety of content packages designed to meet different needs and budgets. We also provide discounts for ongoing projects or referrals. Contact us for more details.

Content Strategy
How is B Creative different from other content production companies?

We’re strategic thinkers who look beyond just creating good-looking visuals. Every photo or video we produce is mapped to business outcomes – whether that’s building trust on a website, driving conversions in an ad campaign, or giving agencies scalable assets they can rely on. Our approach combines creativity with systems thinking: clear processes, quick turnaround times, and a focus on delivering content that actively supports your sales, marketing, and brand strategies rather than sitting unused.

Content Strategy
Service
General
What industries do you specialise in?

Our niche isn’t an industry, its creating photo and video that communicates trust, professionalism, and story at a world-class level. Our work spans property developers, trades, professional services, retail, events, agriculture, and enterprise. Our strength is adapting the same high benchmark of photography and videography to fit each client’s brand and audience, whether it’s a boutique SMB or multi-national enterprise.

Service
What services does B Creative provide?

We specialise in photo and video production; from headshots and brand stories to architectural shoots, event coverage, and ad creative. Our focus is staying world-class in this space.

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General

Still have questions?

If you’ve got a specific question or after a quote, reach out! We’ll give you a clear outline, fast. We’re here to help you.

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Email

Reach us anytime for support.
benferrier@bcreative.nz
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Phone

Call us for immediate assistance.
(+64) 21 114 5220
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Office

6D Washington Way, Christchurch 8011
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Your next step starts here

Whether you need website content, ongoing work, or a bold new brand story, we make it simple to get started. Enquire below and let’s create a creation solution for your business.

A woman in a white blazer showing floor plans to a man and another woman seated at a kitchen island with modern wood cabinetry.