Got a question?

We believe great partnerships start with transparency. Explore answers to the key questions clients ask before starting their content journey with us.

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Do you also capture interviews, testimonials, and behind-the-scenes at events?

Yes. We see events as a chance to create far more than just recap footage. We capture client testimonials, staff interviews, and authentic behind-the-scenes content that adds depth and humanises your brand. This multiplies the value of the event by creating assets that can be used long after the day itself.

Service
How quickly can you turn around event content?

We understand speed is critical after an event. Depending on the brief, we can deliver same-day teasers and photos or within 24–48 hours for highlight reels. Full polished edits follow quickly after, ensuring you keep momentum while the event is still fresh in people’s minds.

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Do you provide event photography and videography?

Yes, from sporting to corporate. We focus on capturing the key moments as well as the atmosphere, so the final product feels polished and immersive rather than like standard event coverage. Events are also an excellent format to capture a variety of content types at once: from interviews and thought-leadership pieces to behind-the-scenes footage and testimonials. We can multiplying the value from a single shoot.

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What industries benefit most from B Creative’s services?

High-ticket service-based industries such as trades, developers, and professional services. Industries where trust and expertise MUST be proven. Most of these industries are underutilising content, making for a massive blue ocean.

Content Strategy
Where is there opportunity to utilise content in SMBs?

Through consistent, ongoing storytelling and building long-term partnerships, we create compounding value and efficiency, as your content library grows.

Content Strategy
How do you help small businesses compete with larger players?

By creating high-quality, authentic content that showcases people, values, and expertise. This gives SMBs an edge against generic corporate visuals, by doing what they can’t.

Content Strategy
How do you manage feedback when working with agencies and their clients?

We use Frame.io and a clear onboarding process to ensure smooth collaboration between all parties.

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Do you provide special pricing for agencies?

We prefer working as a partner with direct billing to clients, but we can subcontract at discounted rates where efficiencies, and reduced admin time exist.

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How do you ensure agencies can scale with your support?

What makes us a great content partner for agencies, as oposed to a freelancer or an in-house creator, is that we can scale up or down month to month, providing consistent quality without the overhead of an in-house team.

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How does B Creative work with marketing agencies?

We act as a plug-and-play content partner for agencies, delivering world-class photo and video, alongside agencies, that they can use to strengthen their offerings. We can operate either as a partner or subcontractor.

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What type of social content gets the most engagement right now?

Storytelling and personality-driven content perform best. People buy from people, not faceless companies.

Content Strategy
How quickly can you deliver website-ready content?

We guarantee delivery in 14 days. Rush delivery is available on request.

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Do you create content that can be repurposed across platforms?

Yes. We plan shoots so content can be reused for web, ads, email, and multiple social platforms.

Content Strategy
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What’s the difference between content made for web vs. social?

Web content is longer and landscape, designed for higher-intent viewers. Social content is shorter, faster-paced, vertical, and aimed at awareness and engagement.

Content Strategy
How do you work with web design agencies?

We like to work alongside agencies early in the process. When we’re brought in early, we can look at the sitemap and wireframe, and plan exactly what content is needed and where it will be used. This ensures nothing is missed, the visuals fit seamlessly into the site’s flow, and the final product looks intentional rather than patched together after the fact.

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Does photo and video slow down websites?

Only if unoptimised. We provide both full-resolution and compressed, web-ready files following best practices for speed and performance.

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How do your visuals improve website conversion rates?

Authentic visuals are the foundation of trust online. A well-crafted video or photo tells your story faster and more convincingly than text ever could. By giving a face to your business and conveying professionalism, emotion, and credibility, your website instantly feels more human and more reliable. Research shows that websites with video increase conversions by up to 80%, and viewers retain 95% of a message in video compared to just 10% in text. This combination builds confidence, keeps people engaged longer, and makes it far more likely they’ll take the next step – whether that’s filling out a form, making contact, or purchasing.

Content Strategy
What is included in your website content packages?

We offer three core package options – Basic, Business+, and Brand Builder+. Each designed to match different budgets and business needs. All include the essentials like cinematic hero videos, team photos, testimonials, and service explainers tailored to your site’s design and brand. For the larger Core and Elevate packages, we add extra bonuses such as a 12‑month content roadmap, pre‑shoot coaching, and a content care guide to help you get the most out of your investment. We also create bespoke packages for businesses with unique needs or larger campaigns.

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Do you offer live streaming?

Yes. We provide live streaming services for webinars and events. Live streaming expands your event’s reach, captures leads, and creates recordings that can be repurposed into future content.

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How much does a typical video cost?

Costs vary by complexity, crew size, travel, and amount of post-production required. As a guide, we charge $150+GST per hour. We’re very transparent and always provide free quotes. If you have a project you’re curious, contact us and we’ll provide a free quote.

Service
What are common mistakes to avoid in content creation?

Using stock imagery, inconsistent branding, poor optimisation for platforms, and treating content as a one-off instead of part of an ongoing system.

Content Strategy
Does B Creative offer services besides photo and video?

Our core is photo and video. For larger, ongoing projects, we provide higher-level content marketing strategy to ensure the visual assets we create are used effectively.

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Content Strategy
Can you work to tight deadlines?

Yes. Standard turnaround is 14 days, but we can accommodate faster delivery for rush projects, like events, as fast as same day.

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Why is content important for businesses?

Quality content builds trust, sets visual standards, and ensures your business is seen. In a world of raising expectations, it ensures positive perception and credibility.

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Can you work with our in-house marketing team?

Absolutely. We enjoy collaborating with in-house teams to align visuals with your broader marketing strategy.

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Do you offer retainers or just one-off projects?

We offer both. Retainers are ideal for businesses who want consistent, predictable content each month, with agreed deliverables such as a set number of videos, photos, or shoots. For clients who need flexibility, we also offer rollover hour-based retainers – you can bank hours and use them as needed across projects. This ensures you always have a creative team on call, whether you need regular campaigns or occasional bursts of high-quality content.

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General
What is your process for working with new clients?

We run a streamlined onboarding process: gather your goals and branding assets, project brief prep, confirm details in a pre-production meeting, and share a call sheet before the shoot.

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How do you handle revisions and feedback?

We use Frame.io, a smart system allowing you to comment, draw, and approve directly on the content for fast, clear feedback. In large projects we always scope 3 rounds of revisions into the scope of work.

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Do you only work with businesses in Christchurch?

No. We operate across New Zealand, with no extra travel costs for Auckland and Christchurch projects. For other locations, we simply charge for travel time.

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How long does a typical project take from start to finish?

We guarantee a 14-day turnaround from shoot date to first deliverables. Revisions are quick and easy with our streamlined system.

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Do you offer any packages or discounts?

Yes, we offer a variety of content packages designed to meet different needs and budgets. We also provide discounts for ongoing projects or referrals. Contact us for more details.

Content Strategy
How is B Creative different from other content production companies?

We’re strategic thinkers who look beyond just creating good-looking visuals. Every photo or video we produce is mapped to business outcomes – whether that’s building trust on a website, driving conversions in an ad campaign, or giving agencies scalable assets they can rely on. Our approach combines creativity with systems thinking: clear processes, quick turnaround times, and a focus on delivering content that actively supports your sales, marketing, and brand strategies rather than sitting unused.

Content Strategy
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What industries do you specialise in?

Our niche isn’t an industry, its creating photo and video that communicates trust, professionalism, and story at a world-class level. Our work spans property developers, trades, professional services, retail, events, agriculture, and enterprise. Our strength is adapting the same high benchmark of photography and videography to fit each client’s brand and audience, whether it’s a boutique SMB or multi-national enterprise.

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What services does B Creative provide?

We specialise in photo and video production; from headshots and brand stories to architectural shoots, event coverage, and ad creative. Our focus is staying world-class in this space.

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General

Still have questions?

If you’ve got a specific question or after a quote, reach out! We’ll give you a clear outline, fast. We’re here to help you.

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Email

Reach us anytime for support.
benferrier@bcreative.nz
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Phone

Call us for immediate assistance.
(+64) 21 114 5220
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Office

6D Washington Way, Christchurch 8011
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Your next step starts here

Whether you need website content, ongoing work, or a bold new brand story, we make it simple to get started. Enquire below and let’s create a creation solution for your business.

A woman in a white blazer showing floor plans to a man and another woman seated at a kitchen island with modern wood cabinetry.